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  • How do I sign up?
    Simply choose your subscription model on our plans and pricing page and create an account to access content and explore the tutoring system. For TUTOR subscriptions, please allow up to 72 hours for account activation. You will then receive an email with your TUTOR account details.
  • Why do I have to sign up to the site?
    We want to make it as easy as possible to manage your subscription. By signing up you can access our free content, change or cancel your subscription and it allows us to see what our customers engage with, allowing us to give you more of what you want.
  • Can I cancel anytime?
    Yes, you can upgrade, downgrade, or cancel your subscription at any time via our customer portal within our website.
  • What can I get for free?
    From our wide experience in Maths education we are sharing free techniques and approaches that we know works to build confidence in Maths and boost grades. To access the free taster course on Ration and Proportion you just need to sign up. The Ratio and Proportion content will be updated weekly until the full course is available. If you are interested in further courses of this type let us know via info@inadditioneducation.com.
  • Do I need an internet connection?
    Yes, the system is fully online, so an active internet connection is required.
  • Who is this service for?
    In Addition Education.com is designed for parents who want to support their child’s Maths learning at home, whether for extra challenge, revision for exams, or building confidence.
  • Why will these methods help me?
    When children are introduced to books, they start with pictures, then pictures with single words, gradually progressing to sentences and eventually full chapter books. Maths follows a similar progression, known as the CPA model - Concrete, Pictorial, Abstract. In secondary school, most Maths is taught in the abstract form, using numbers, words, and algebra. However, stepping back to the pictorial stage - using diagrams - can help students make sense of complex concepts. This approach bridges the gap, making Maths more accessible and allowing students to confidently progress to abstract reasoning when they are ready.
  • Can I just watch the course and get better at Maths?
    No, in order to improve at Maths, you have to be thinking and active. Just like riding a bike, you can't learn by reading about it, you have to get stuck in and do it. You will make mistakes and that is ok. In order to get the benefit from the course and to start thinking differently about Maths, you need to embrace the techniques and give them a go. Pause the videos where asked and do some Maths before resuming.
  • Who s the GCSE Maths - Free Online Course suitable for?
    The course is suitable for anyone who is on or working towards the GCSE Maths course and has a basic understanding of calculations (simple multiplication, division, addition, and subtraction). It is particularly useful for students who struggle with Maths and want to try a different approach. The course includes key diagrams that help students see connections across the GCSE syllabus, making revision more efficient and effective.
  • What is the Free GCSE Revision Course about?
    Many students struggle with ratio and proportion, a crucial part of the GCSE curriculum. This free course introduces powerful visual strategies to highlight connections across topics, helping students think differently about maths and boost their grades.
  • Do I need a calculator?
    Yes, there will be a mixture of questions from both the GCSE Calculator and Non Calculator papers.
  • My child finds TUTOR too easy
    Following the diagnostic test, TUTOR is designed to build confidence in Maths by starting at the lowest developmental stage and gradually progressing. Ideally, students should use TUTOR over a prolonged period to steadily fill gaps and strengthen their understanding. However, if time is limited - such as when preparing for an upcoming exam - we recommend using the targeted courses for more focused revision.
  • What is TUTOR?
    TUTOR is an intelligent tutoring system built by Complete Mathematics. It can be used to support students who are struggling in Maths by targeting gaps in their understanding. It finds these gaps by asking a series of diagnostic questions in order to provide the most appropriate start point. For those looking at a particular target for example passing Year 6 SATs or achieving a certain grade at GCSE or A Level, TUTOR provides specific revision courses, developed by experts. Finally TUTOR can also be used for students that are looking to be challenged further as it provides everything needed to access degree level Mathematics.
  • What ages or levels does this cover?
    TUTOR is suitable for Primary, Secondary and Post 16 students. Using a stage not age approach it works at the level that is appropriate for the child. For example, a 15 year old student may have gaps from Primary school that were never addressed - TUTOR will identify these gaps and rectify them.
  • Can I track my child’s progress?
    Yes, with In Addition TUTOR (our premium service), we provide weekly updates via email providing insights into your child’s strengths, areas for improvement, and progress over time.
  • What if my child gets stuck?
    If using the diagnostic approach, TUTOR starts at the lowest developmental stage and gradually builds up. New content is only unlocked once the child has completed previous tasks, ensuring they are always working at the right level and not tackling Maths they aren’t ready for. It is also important that students watch the learning videos and engage with the practice questions. If using a course—such as Mastering Grade 4 at GCSE—there is a readiness step. This is a short quiz that checks whether the child is prepared for the new learning. If not, TUTOR will provide prior content, including lesson videos and practice questions, to strengthen their understanding before moving forward.
  • Do I need to install anything?
    No, TUTOR and our free lesson content works entirely online, so you can access it from any device with a browser.
  • What devices can I use?
    You can access the resources on any device with a web browser, including laptops, tablets, and smartphones.
  • I’m having trouble logging in - what should I do?
    Check that you are connected to the internet and are using the correct user name and password to login. The login details are emailed within 72 hours of account sign up. If the problem persists please email: info@inadditioneducation.com.
  • The system isn’t loading properly. What can I do?
    Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact support here: info@inadditioneducation.com.
  • I have signed up, where are my TUTOR details?
    Please allow up to 24 hours for TUTOR account activation. You will be sent your login details to the email address provided upon sign up, ensure you check your email junk/spam folder.
  • How do I sign up?
    Simply choose your subscription model on our plans and pricing page and create an account to access content and explore the tutoring system. For TUTOR subscriptions, please allow up to 72 hours for account activation. You will then receive an email with your TUTOR account details.
  • Why do I have to sign up to the site?
    We want to make it as easy as possible to manage your subscription. By signing up you can access our free content, change or cancel your subscription and it allows us to see what our customers engage with, allowing us to give you more of what you want.
  • Can I cancel anytime?
    Yes, you can upgrade, downgrade, or cancel your subscription at any time via our customer portal within our website.
  • What can I get for free?
    From our wide experience in Maths education we are sharing free techniques and approaches that we know works to build confidence in Maths and boost grades. To access the free taster course on Ration and Proportion you just need to sign up. The Ratio and Proportion content will be updated weekly until the full course is available. If you are interested in further courses of this type let us know via info@inadditioneducation.com.
  • Do I need an internet connection?
    Yes, the system is fully online, so an active internet connection is required.
  • Who is this service for?
    In Addition Education.com is designed for parents who want to support their child’s Maths learning at home, whether for extra challenge, revision for exams, or building confidence.
  • Why will these methods help me?
    When children are introduced to books, they start with pictures, then pictures with single words, gradually progressing to sentences and eventually full chapter books. Maths follows a similar progression, known as the CPA model - Concrete, Pictorial, Abstract. In secondary school, most Maths is taught in the abstract form, using numbers, words, and algebra. However, stepping back to the pictorial stage - using diagrams - can help students make sense of complex concepts. This approach bridges the gap, making Maths more accessible and allowing students to confidently progress to abstract reasoning when they are ready.
  • Can I just watch the course and get better at Maths?
    No, in order to improve at Maths, you have to be thinking and active. Just like riding a bike, you can't learn by reading about it, you have to get stuck in and do it. You will make mistakes and that is ok. In order to get the benefit from the course and to start thinking differently about Maths, you need to embrace the techniques and give them a go. Pause the videos where asked and do some Maths before resuming.
  • Who s the GCSE Maths - Free Online Course suitable for?
    The course is suitable for anyone who is on or working towards the GCSE Maths course and has a basic understanding of calculations (simple multiplication, division, addition, and subtraction). It is particularly useful for students who struggle with Maths and want to try a different approach. The course includes key diagrams that help students see connections across the GCSE syllabus, making revision more efficient and effective.
  • What is the Free GCSE Revision Course about?
    Many students struggle with ratio and proportion, a crucial part of the GCSE curriculum. This free course introduces powerful visual strategies to highlight connections across topics, helping students think differently about maths and boost their grades.
  • Do I need a calculator?
    Yes, there will be a mixture of questions from both the GCSE Calculator and Non Calculator papers.
  • My child finds TUTOR too easy
    Following the diagnostic test, TUTOR is designed to build confidence in Maths by starting at the lowest developmental stage and gradually progressing. Ideally, students should use TUTOR over a prolonged period to steadily fill gaps and strengthen their understanding. However, if time is limited - such as when preparing for an upcoming exam - we recommend using the targeted courses for more focused revision.
  • What is TUTOR?
    TUTOR is an intelligent tutoring system built by Complete Mathematics. It can be used to support students who are struggling in Maths by targeting gaps in their understanding. It finds these gaps by asking a series of diagnostic questions in order to provide the most appropriate start point. For those looking at a particular target for example passing Year 6 SATs or achieving a certain grade at GCSE or A Level, TUTOR provides specific revision courses, developed by experts. Finally TUTOR can also be used for students that are looking to be challenged further as it provides everything needed to access degree level Mathematics.
  • What ages or levels does this cover?
    TUTOR is suitable for Primary, Secondary and Post 16 students. Using a stage not age approach it works at the level that is appropriate for the child. For example, a 15 year old student may have gaps from Primary school that were never addressed - TUTOR will identify these gaps and rectify them.
  • Can I track my child’s progress?
    Yes, with In Addition TUTOR (our premium service), we provide weekly updates via email providing insights into your child’s strengths, areas for improvement, and progress over time.
  • What if my child gets stuck?
    If using the diagnostic approach, TUTOR starts at the lowest developmental stage and gradually builds up. New content is only unlocked once the child has completed previous tasks, ensuring they are always working at the right level and not tackling Maths they aren’t ready for. It is also important that students watch the learning videos and engage with the practice questions. If using a course—such as Mastering Grade 4 at GCSE—there is a readiness step. This is a short quiz that checks whether the child is prepared for the new learning. If not, TUTOR will provide prior content, including lesson videos and practice questions, to strengthen their understanding before moving forward.
  • Do I need to install anything?
    No, TUTOR and our free lesson content works entirely online, so you can access it from any device with a browser.
  • What devices can I use?
    You can access the resources on any device with a web browser, including laptops, tablets, and smartphones.
  • I’m having trouble logging in - what should I do?
    Check that you are connected to the internet and are using the correct user name and password to login. The login details are emailed within 72 hours of account sign up. If the problem persists please email: info@inadditioneducation.com.
  • The system isn’t loading properly. What can I do?
    Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact support here: info@inadditioneducation.com.
  • I have signed up, where are my TUTOR details?
    Please allow up to 24 hours for TUTOR account activation. You will be sent your login details to the email address provided upon sign up, ensure you check your email junk/spam folder.
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