Privacy Policy

In Addition Education Limited (“us”, “we”, or “our”) operates the https://www.inadditioneducation.com website (the “Service”). La Salle Education owns and operates the intelligent tutoring system TUTOR and their privacy policy can be accessed here: https://completemaths.com/privacy-policy.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.inadditioneducation.com/terms-and-conditions.

We take your privacy very seriously. We have put in place measures to ensure that any personal information or data that we obtain from you is processed in accordance with the accepted principles of good information handling and relevant laws and regulations such as data protection, GDPR, and so on.

Definitions

Service

Service is the https://www.inadditioneducation.com operated by In Addition Education Limited

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address (username) and password
First name and last name
Phone number if chosen to disclose
Child's first name and last name (Tutee)
The school your child attends
For employees of schools we also ask for position in school
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Learning Data

For Premium subscriptions we collect information on your learning experience from Complete Mathematics, during use of the TUTOR (“Learning Data”). This Learning Data may include information such as quiz scores, the time you spend on different learning activities, timestamps of when the learning activity was completed, and other learning-related data.

Use of Data

In Addition Education Limited uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

In Addition Education Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

In Addition Education Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

In Addition Education is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Type of Information Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), In Addition Education Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

In Addition Education Limited may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law

For example, we process your email address and password as that allows you to have a unique account on www.inadditioneducation.com in which to use and benefit from our Service. In this case, we are processing this data in order to perform our contract with you. If the contract is terminated, you are able to request us to stop processing and remove this data.

We also ask your name so that we can address you in a personal way, improving your experience of the Services. In this case, you have given us permission to use this data by agreeing to our Terms and Privacy Policy and supplying the information. You can withdraw your consent at any time whilst still being able to use our Service.

We give the option of providing your phone number so that we can conduct research into your desired outcomes and to ensure you get the most benefit from our Service.

We ask for your school so that we can understand the demographics of our customers. It may also be used to help us identify which schools we should approach based on demand from their students for our Service, in order to distribute our Service to where it is needed and demanded the most. In this case, you have given us permission to use this data by agreeing to our Terms and Privacy Policy and supplying the information. You can withdraw your consent at any time whilst still being able to use our Service.

The Learning Data we collect is for two purposes: firstly to perform our contractual obligation to you, to provide the learning experience Service. Secondly it is used to improve our Services for all users, including you. In this case, the processing is in our legitimate interests and it’s not overridden by your rights.

Finally, we may process data for the purpose of education research that will help improve our Service but also similar services and learner outcomes across the world. This has a significant benefit to wider society, especially in an area as important as education. Personal identifiers are removed from the data before it is used for such purposes.

Withdrawing Consent and accessing personal information

If you don’t want us to process your data anymore, please contact us at info@inadditioneducation.com

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@inadditioneducation.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Disclosure Of Data

There are specific circumstances where we may disclose data. We do not disclose data about identifiable individuals to other companies not listed in this privacy policy, unless we have gained your explicit consent to do so. However, we may provide aggregated information about our users that does not include any Personal Information to other organisations.

Business Transaction

If In Addition Education Limited is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

In Addition Education Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of In Addition Education Limited
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266/how-ads-work-on-facebook

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Google

We use Google’s remarketing to match the right customers with the right message, and to attract past visitors back to our app. Google show advertisements on search pages and in videos across the internet. Google use cookies and/or device identifiers to serve ads based on someone’s past visits to our website or app. Customers can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings page.

Payments

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.The payment processors we work with are:

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service may sometimes address users under the age of 18 (“Children”). All content and communications are suitable for users under the age of 18.

We treat the Personal Information of all our users very seriously and all the policies and rights mentioned above apply in the same way to Children’s Personal Information. In addition, if you are a parent or guardian and you are aware that your Children has provided us with Personal Data, you may request for us to remove this Personal Data and/or end contractual services with your Children. Please note that we may ask you to verify your identity before responding to such requests.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.